News - Phone Bills on Your Phone

1 October 2002

PHONE BILLS ON YOUR PHONE

Amserve, the Amstrad plc subsidiary and One.Tel, the UK’s leading alternative telecommunications provider, have teamed up to extend the availability of phone bills on-line to those UK homes that do not have a PC with an Internet connection.

Through the tie-up with Amserve, which recently launched the e-m@ilerplus, One.Tel have another way in which to send emails to their customers prompting them to view their bill on the device’s screen.

The new e-m@ilerplus, dubbed by Amstrad ‘the billboard in the home’, is already being used by One.Tel as a way of attracting new customers and they in turn will be promoting the e-m@ilerplus to their existing customer base. The unit has an integrated cost-saver facility and can be set up to route calls automatically onto One.Tel low call rates.

“Around one-third of our customers already opt for receiving their bill on-line through our Virtual Customer Service Centre, so it is a great opportunity for us to reach those homes that haven’t before been in a position to access this service”, explained Alex Campbell from One.Tel.
Simon Sugar, Amstrad’s commercial director said: “We believe the e-m@ilerplus is ideal for One.Tel – as an advertising platform, as a call routing device and as a way of communicating billing and other information to their customers.”

Ends

For further information:
Amserve: Kathy Scard at Frank PR, 020 7693 6999, Kathy@frankpr.it
One.Tel: Lucy Hotston, 020 7181 9823, lucy.hotston@onetel.co.uk

Notes to editors
Detailed product information on the Amstrad e-m@ilerplus can be viewed at www.amstrad.com.

The e-m@ilerplus is available from a wide range of retail outlets, including Dixons, Currys, The Link and Comet at around £99,
and by mail order.

About One.Tel:
One.Tel is the UK’s leading alternative telephone company, providing 850,000 fixed line, mobile and Internet accounts to customers in the UK. One.Tel is famous for its low cost call rates both at home and abroad.

The One.Tel Virtual Customer Service Centre allows e-m@ilerplus customers to manage their account on-line at any time, including paying their bill and setting up a direct debit.

One.Tel is a Centrica company. Centrica acquired One.Tel UK in July 2001. Centrica also operates under four other brands in the UK - British Gas, Scottish Gas, the AA and Goldfish Bank.

Go to News Headlines